Avira Life Co. Privacy Policy

Last updated: 19 May 2023

Our website address is: www.avira.life. Our registered company address is 105 Virginia Avenue, Apt 10, Sebastopol CA. At Avira, we are committed to maintaining the trust and confidence of our website visitors and newsletter subscribers. Your personal details will not be used in any way that you have not consented to. We keep your details on our internal system and do our utmost to ensure the security of your personal data. Avira will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. This page outlines how we treat data collected from visitors to our website or when someone subscribes to our newsletter.

Personal Information

Personal information refers to any information that can be used to identify you, such as your name or e-mail address. While you can browse our site without providing details, purchasing our products or becoming a member requires you to make an account.

Account Information

When you create an account, we need your name and e-mail address, stored in our database. This is necessary for you to log into your account and for us to contact you if needed. If you want us to delete your account and personal information from our records, please e-mail us at hello@avira.life.

Payment Information

Purchasing our products requires providing your name, email address, and billing address. We use Stripe and PayPal for payments, and this information is needed for transaction approval. Payment details, such as card/bank information, are stored on Stripe & PayPal servers. Please see Stripe and PayPal's privacy policy for more information.

Visitors to Our Website

When someone visits www.avira.life, we use Google Analytics, a third-party service, to collect standard internet log information and details of visitor behavior patterns. This helps us identify which pages are visited and helps us analyze web page traffic so that we can improve our website and tailor it to our members' needs.

Google Analytics cookies do not contain any personally identifiable information. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visited. Information on how cookies are used on this website can be found in the Cookies Policy below.

Shopping on Our Website

While you visit our site, we'll track:

• Products you've viewed: we'll use this to, for example, show you products you've recently viewed

• Location, IP address, and browser type: we'll use this for purposes like estimating taxes and shipping

• We'll also use cookies to keep track of cart contents while you're browsing our site

When you purchase from us, we'll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details, and optional account information like username and password. We'll use this information for purposes, such as, to:

• Send you information about your account and order

• Respond to your requests, including refunds and complaints

• Process payments and prevent fraud

• Set up your account for our store

• Comply with any legal obligations we have, such as calculating taxes

• Improve our store offerings

• Send you marketing messages, if you choose to receive them

• If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

Your Rights Over Your Data

At Avira, you have certain rights over the personal data we hold about you. You are entitled to access the personal information that we hold. You can send an email to your request at hello@avira.life.

If you have an account on www.avira.life, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Transfers

Visitor comments on our site may be checked through an automated spam detection service.

Data Protection

We have implemented several technical measures to protect your data. This website is secured using an SSL certificate. To access our mailing list (Active Campaign), we have enabled two-factor authentication.